Customer Service: customerservice@thermo-craft.com

OR

UPS Ground Shipping

UPS Ground Shipping is available on all orders of business cards execpt for Alaska and Hawaii. We also offer UPS 2nd Day Air and Next Day Air services for orders that need to be expedited.

Shipping Status

After your order for business cards is completed login to your account and check the status of your order. When your order is shipped you will be able to view your ups tracking number.

Note To Customer:

What Information Do We Collect?

We Collect various types of information when you interact with us on our website. For example, we use “cookies” to obtain certain information from your web browser. By transferring these alphanumeric identifiers or “cookies” that your browser creates at our request in an approved and standardized place on your computer, ThermoCraft assigns you a unique customer code and records information about your activity on our website. When you visit or return to our website, we read the cookie to identify you as one of our customers (or prior visitor) to help you recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and modify site elements and special offers to you.

We also store certain types of information when you interact with us on our website. Most web browsers accept cookies by default, but allow users to reject them by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our site, including our Shoppingcart, will not work properly. This privacy statement covers the use of cookies by ThermoCraft only and does not cover the use of cookies by any advertisers.

The following categories of info collected include but are not limited to:
1.Your First and Last Name.
2.A business or other physical addresses, including street name and name of a city or town.
3.Your email address.
4.Your telephone number.
5.Your Order History, which will include all relevant data.
6.Your IP address and browser information.
7.Any other identifier that permits the physical or online contacting of a specific individual.

Do We Share Your Information?

No. ThermoCraft has no outside company advertising on our website and we are in no information sharing agreements with other companies.

Can I Review and Change My Information?

Yes. Under “My Account”, you can edit the following profile data: Name, Shipping and Billing Address, Email Address and Password.

If you would like to email Customer Service, please use the Contact Us form and enter an appropriate subject.

Thank you for shopping with ThermoCraft If you have any questions or comments about this policy, please use the Contact Us Form and enter in the subject line: “Privacy Policy Question”.

This policy is effective as of January 1, 2007.

Safe Technology:

Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Verified Secure:

This site uses a GeoTrust QuickSSL Premium Digital Certificate.
Sites secured by QuickSSL are utilizing 128-bit SSL certificates thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and www.thermo-craft.com servers are private and secure. Please click on the GeoTrust Site Seal which demonstrates our commitment to your security.