If you do not see the answer to your question listed below, E-Mail Us and someone from our Customer Service Department will answer your question.

At ThermoCraft, our goal is to print and ship your cards as quickly as we possibly can. Some orders are shipped within the same day or no later than the next business day.

Yes. You must create an account before you check-out. All returning customers must login to their account to place new orders and to re-order.

When creating an account you get the tools needed to manage your printing needs quickly and conveniently;
• Review Order History
• Make re-ordering fast and easy
• Keep your information safe and secure

Simply use the "Forget Your Password" link in the login page. Supply your e-mail address and we will reply with your password.

All orders being shipped to Texas addresses are subject to prevailing sales tax. If your company or organization is tax exempt E-Mail Us for further information.

POB stands for "Printing On Back."
Business Cards are powerful marketing tools and many customers appreciate using the back of their business cards for: Thank You/Appreciation Messages; Request for Referrals; Appointment Date & Time; or even Inspirational Messages.

If your cards are defective or damaged upon receipt, please E-mail us within 24 hours after receipt of order. If your business cards contain defects, we will reprint and ship at no charge.

If for any reason you are not satisfied, it is always best to contact us and let us help resolve the situation as quickly as possible.

Once your order has been approved, submitted and gone to press, no cancellations or refunds are available.

If you need to cancel an order you have just placed, you MUST E-mail us within one hour of submitting your order. If the order has not gone to press, we can make a correction and proceed with the order, or cancel your order and issue a refund.

Yes, we can print your company logo. We can add your logo to any of our card styles or we can print your business card. There is no charge to add your logo when you submit your artwork using our Upload Art Form.

Send us your artwork and we'll have our Art Department take a look and get back with you on the details.

Yes, we have Mailing Services. We can handle all your direct mail needs.

   • We can help you develop a message and artwork.
   • Acquire Mailing Lists.
   • Address Post Cards
   • Handle USPS Postal Requirements.
   • Deliver your mailer to USPS Bulk Mail Center.

Call us for more information: (210) 496-5411
Or E-mail us at customerservice@thermo-craft.com.

Yes, we can send you samples of some of our Business Cards and Postcards.

Call our Customer Service at (210) 496-5411 or E-mail Us and we'll be more than happy to send samples over to you. Just let us know which category of cards your interested in and we'll take care of it.